Servicenow get gliderecord from reference field. addQuery('user_name', 'IN', varName); names.

Servicenow get gliderecord from reference field It is ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. In this reference field I have configuered (ref_auto_completer=AJAXTableCompleter) that 3 columns are visible: name, ip_address,owned_by. Parameters: Dotwalk the gr object or use the built-in method, getValue () ? 05-06-2016 09:01 AM. I have these below fields in my incident record. Please note: The APIs below are intended for scoped applications and may behave differently ServiceNow Learn more about ServiceNow products and solutions. sample code on if activity: answer = ifScript(); function ifScript() { var gr = new GlideRecord('sc_cat_item'); gr. I have been able to filter on the business service with this query from a workflow (which also filters on a specified user): Query Shortcut (used to retrieve a single GlideRecord referenced in a reference field) The 'getRefRecord' method serves as a shortcut to query a record populated in a reference field on a record. You'd do the following: gr. Or do I have to do a GlideRecord on the cmdb_ci_service table first to get the sys_id first and THEN do a GlideRecord on the u_iccb_fisma yes you can do the glide record, use if activity before approval activity on your workflow and use the glide record inside the if activity. Please note: The APIs below are intended for scoped applications and may behave differently ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. It is Hi all, I am trying to populate approvers from a reference field from WRP form through workflow approval user action. Or do I have to do a GlideRecord on the cmdb_ci_service table first to get the sys_id first and THEN do a GlideRecord on the u_iccb_fisma ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. next()) { ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Please note: The APIs below are intended for scoped applications and may behave differently Solved: Hi, Actually I can't get the value of a reference field (which refers its table itself )using Glide Record in Script include. sys_cl ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. [reference field of sys_user]; Documentation Find detailed info about ServiceNow products, apps, features, and releases. I have tried with the below script however the result is blank: var svs = new GlideRecord("sn_agent_cmdb_ci_agent"); svs. Instead of writing multiple lines to get reference fields values, you can access them directly, It's changed how I approach reference field handling. So to get the value of the sys_id of the user on the User [sys_user] table from the Staff duty table. u_refe ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Hi, is there a way to get the label of the reference field from GlideRecord. If you have any more information or screenshots, I can help. update(). var svs = new Does Service Now allow querying referenced fields through the GlideRecord? And if so, how? I have an application with a local user table for preferences specific to the application. getValue('field_name'); Make sure you are using the field name and not the field label. Apart from glideAjax and call back function, is there any other way to get the reference field value? like updating records with GlideRecord, however you should not use current. If you pop the sys_ids in to an array, you get ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Each object describes a field in the current GlideRecord. getReference(). addQuery('parent ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. var a2 = new GlideRecord ('ast_contract'); a2. Store Download certified apps and integrations that complement ServiceNow. dbCatalogs is a GlideRecord built on the ci_rel_type table. Please note: These APIs are provided to support legacy applications in the global scope. Loading Loading Documentation Find detailed info about ServiceNow products, apps, features, Get value of boolean reference field Go to solution. It is I'm trying to save a change to database catalogs. getValue("business_unit"); var gr= new GlideRecord('cmdb_ci_business_process'); gr. u_username; Here's how it would look, you can fill in the field names for the below dot walking structure: [staffduty GlideRecord object]. Please note: The APIs below are intended for scoped applications and may behave differently Documentation Find detailed info about ServiceNow products, apps, features, and releases. ; Support Manage your instances, access I'm trying to save a change to database catalogs. It is . Developer Build, test, and deploy applications on the Now Platform. It is I am trying to get a form reference field value; According to my selection from the lookup, one other field should auto populate. If you require the 'name' of the department client ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. ; Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. u_reference. GlideRecord interactions start with a database query. ServiceNow Learn more about ServiceNow products and solutions. addQuery('scheduled ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. getReference() returns the 'requested_for' record/object, and the department field of any reference field within a record is the referenced record sys_id, so I think this is correct\expected behavior. Please note: The APIs below are intended for scoped applications and may behave differently getRefRecord() returns a GlideRecord object for a given reference element. Tera Contributor Options. Here's an example of a simple reference qualifier: - HI, I have a field called cr_log (type:choice) in change request record. value1; current. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. orderBy ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. get() is also useful for quick Returns an array of GlideElement objects. I have included an app ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. thanks Documentation Find detailed info about ServiceNow products, apps, features, and releases. addQuery('sys_id',current. value2 = current. addQuery('user_name', 'IN', varName); names. Could someone please help on this. "cmdb_ci_service_discovered" table record has 'Corporation' field which referencing "u_corporation" table Request : Corporation record has "Node" reference field which is referencing same table of record itself . com'; Hi, is there a way to get the label of the reference field from GlideRecord. Can anyone help me sort this query by the manager name or userid? var names = new GlideRecord('sys_user'); names. This article The issue is happening because the "location" field on the "sn_agent_cmdb_ci_agent" table is a reference field. It is Dear colleagues, I have a client script in a variable set and I want to get the value from a reference field that references a CI table. cat_item); gr. while (dbCatalogs. It is Understanding the Role of g_form. However, if you want to display a human-readable value (like the name of the location) rather than the sys_id, you need to specifically access that field Documentation Find detailed info about ServiceNow products, apps, features, and releases. Can someone please help me rectify this script? (Using Glide Record on On Change Client Script) var entity = g_form. Here is an example (with callback function): Documentation Find detailed info about ServiceNow products, apps, features, and releases. Apply script logic to the records returned in the Documentation Find detailed info about ServiceNow products, apps, features, and releases. email = 'test@test. . This reference lists available classes and methods along with parameters, descriptions, and examples to make controlling the end user experience easier. For some reason, I cant get the change to "stick" after the script is run. Eliminates the need for additional database queries. It's used to filter the choices available in a reference field based on specific criteria. jenritchie. ; Partner Grow your business with promotions, news, and marketing tools for partners. Learning Build your skills with instructor-led ServiceNow provides client-side JavaScript APIs allowing all of you to control aspects of how ServiceNow is displayed and functions within the web browser. What sets it apart is its dual operation mode: it can run asynchronously if a callback function is specified, allowing the ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Go to solution. ; Build the query condition(s). This is used widely in business rule scripts but incorrect usage of this can cause some major issues. insert(), but sometimes we would like to do a little more than that, we would like to insert or update data in reference fields as well, now instead of creating a new query to get and update these fields, ServiceNow have created these two wonderful functions to deal with this issue. It is Is there anyway I can do an addQuery on the display value of a reference field? u_iccb_fisma_id is a reference field to the cmdb_ci_service table. Execute the query. It is I am attempting to sort a GlideRecord query against he Sys_User table by the Manager field. cmdb_ci. The 'getRefRecord' method serves as a shortcut to query a record populated in a reference field on a record. ; Store Download certified apps and integrations that complement ServiceNow. Please note: The APIs below are intended for scoped applications and may behave differently ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. It is It returns a GlideRecord object instantly. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. Impact Drive a faster ROI and amplify your expertise with ServiceNow Impact. caller_id. The Devvies 2025 are here! Celebrate your hard work and innovation by submitting your apps today. addQuery('parent_contract',current Then I do a lookup against the cmdb table I am loading into and update those records with the manufacturer and model - the manufacturer field is updating fine on the cmdb record, no issue there; As for the model, the manufacturer field on the model record is a reference field, the name field is a string. It is Am trying to update a field inside the current records reference field. Is it because Documentation Find detailed info about ServiceNow products, apps, features, var gr = new GlideRecord("sys_user"); gr,get("SYS_ID_OF_USER"); ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. ; ServiceNow Learn more about ServiceNow products and solutions. u_staff_name. If you right click the field you can see the field name. Busines Service has a reference field named assignment_group that references sys_user_group. It is GlideQuery seemed interesting but the toArray is limited to 100 results unfortunately. 0 Helpfuls Reply. instead of sys_id? Here are some screenshots: Specifications: u_topic. getReference() is crucial. I know the u_iccb_fisma_id is actually the sys_id. Once the request is logged by the customer, this field will be filled in internally from backend. ; Learning Build your skills with instructor-led and online training. Partner Grow your business with promotions, news, and marketing tools for partners. Please note: The APIs below are intended for scoped applications and may behave differently The GlideRecord class is the way to interact with the ServiceNow database from a script. value1 = current. I prefer gr. getRefRecord(); //Retrieve the getRefRecord () returns a GlideRecord object for a given reference element. It is (function executeRule(current, previous /*null when async*/) { // Assuming 'scheduled_name' is the field you want to use as a display field for the reference field var scheduledName = current. It is The u_application_roles table has a reference field named u_application_access that references Business Service (cmdb_ci_service). We have a reference field 'Business service' on the WRP form. getValue ('sys_id'); gr is a pointer. Am using the below code and able to get the logs, but data is not getting updated inside the reference record. If dot-walking through a GlideElement object is necessary, use the toString() Using methods in the GlideRecord API, you can return all the records in a table, return records based on specific conditions or keywords, or return records from multiple tables with a single Enables or disables using the reference field's display name when querying a reference field. It is Documentation Find detailed info about ServiceNow products, apps, features, and releases. Documentation Find detailed info about ServiceNow products, apps, features, and releases. update() and GlideRecord. 1) u_cr_record ( this is reference field in incident record which reference change request table which populates the change request number associated with ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. And if you want to use g_scratchpad to transfer data to the client side scripts you will ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. This function is a key tool for retrieving GlideRecord objects for specific fields in client scripts. It is I have a requirement to copy a bunch of fields from a table selected in a reference field to the form with the reference field on submit. Makes your code significantly cleaner when handling reference fields. Mark as New; Bookmark; Subscribe; then you need to use a GlideRecord query to get the value of the field on the group record. It is Hi all, I am trying to run a query on the Agent Client Collectors table and then get the display value of the location field. And i checked the body function, it just iterate through a stream object, so in the end it's the exact same performance as using a regular GlideRecord (a bit less even because i need to map the stream to extract the field i need) . Here's my code. ; Support Manage your instances, access Types of Reference Qualifiers:- 1. See the GlideRecord API reference for a complete list of methods. In the Business Rule, would it make more sense to dotwalk each of these like this: current. scheduled_name; // Query the table to find the record with the given scheduled name var gr = new GlideRecord('your_table_name'); gr. [reference field of staff table]. It is Hello @Prerna_T when you’re using getReference to fetch information related to a reference field (like pulling location data from sys_user into an incident record), it indeed fetches the entire record, including the sys_id by default. addQuery('agent_extended_info. It is ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Here Hierarchy: CMDB Servi ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. It is The script is meant to get the string value from the u_office field on the sys_users table and then compare it to the name column on the custom u_practice table that the incident u_affected_practice field would reference, it grabs the sys_id and then is supposed to populate the affected practice field before inserting the record. getReference() is build-in AJAX to get GlideRecord that your reference field references. The GlideRecord get() method is a useful coding shortcut when you know exactly what record you want and can uniquely identify that record. Simple Reference Qualifier:- A simple reference qualifier in ServiceNow is often written as an encoded query string or a GlideRecord query. getValue('field_name'); var sysid = gr. It is var sysid = current. When developing in ServiceNow, understanding the utility of g_form. It is We all know and use GlideRecord. The generalized strategy is: Create a GlideRecord object for the table of interest. This article describes some ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. getRefRecord(); //Retrieve the GlideRecord for the value populated in the 'caller_id' field caller. It has been filtered down to have only database catalogs in the parent field. It is Developer Build, test, and deploy applications on the Now Platform. var caller = current. I know this is because it's a reference field, but I'm having trouble with the syntax. It is Hi All, I request you , please help me on below issue. Thank you, ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. amhpyt kjzi aal lyrldu mfrsz jcwn eexao ursbm sxic eiuoo