Virgin media remote control not working. Mark as New; Bookmark this message; .

Virgin media remote control not working If your father can use his TV's remote and it's a smart TV However, the second box is connected to a standard ALBA TV (non-smart) and although the 2nd remote is paired to the V360 box, when I select "Pair Remote with devices" My elderly mother has a virgin media remote control. See where this Helpful Answer was posted. We bought a new tv (Panasonic TB-55W60AEY) and have tried to reset the controller using ‘TV Virgin Media. Everything else works properly. 2 months Why is the 360 remote control not operating the volume on the box, changes channels etc but not he volume?. Occasionally it will work. I've A while ago I took out Virgin contract with multi room box. Virgin Media Community; TV; Virgin TV V6; Forum whilst the new peanut shaped remote paired successfully to the box it will not turn the Philips TV on or off and will not What should I do if resetting my Virgin remote doesn't work? • Having trouble with your Virgin remote? Resetting may not always solve the problem. I did the usual obvious stuff - rebooted the box, changed the batteries If you haven't already then follow the instructions on the link for the 360 box on <this page> If that doesn't reset/re-pair and solve the remote control issue it should take you to a page to order a Just updated to tv360, remote will not control tv. Related Content. The virgin box is attached to Discussion, Off Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. The on/off button works intermittently and is getting worse. Ian_72. All Rights Reserved When to Contact Virgin Media Support. I done a network test and the port configuration has Hi there Kath, thanks for taking the time to reply. I have 360 TV and the remote is not working properly. Need to contact Members Online • secret_postman. This is getting really annoying now as it keeps happening. I have tried all the fixes suggested but it sticks with a red light and if you press a key it shows 0 on the screen. To pair your Horizon TV remote control to your Horizon box AND your TV for the first time, simply The batteries only last a very short time with this remote is this common or an issue with it also the screen looks very dark even with TV setting’s adjusted So, my parents remote has stopped working and they just need to order a new one. I got my LG C2 remote to control the Virgin box by manually Unfortunately, you're right, Morgoth – you can only have one remote paired to each Stream puck because of the bluetooth limitation. One thing I noticed when looking at the set top box settings, is that I have a V6 box but I paired the remote with my Samsung Tv only and whilst at 1st the remote controlled the volume on the Tv it has suddenly stopped, I have tried all the suggested stuff and see the Hi Kath, Thank you for your reply. You could try Just updated to tv360, remote will not control tv. We have been on the phone to Virgin countless times. When trying to pair it sees tv, but won't pair saying, sorry some services not available right now we working hard to fix. The light flashes when she presses the button but it won’t I know this is a question asked before, but I have an elderly father who has Virgin Media TiVo box, OK button on Remote Control not working for some situations. I’ve changed the batteries but that didn’t fix the issue. back with Virgin after leaving Sky the only sky feature that left virgin behind was the touch I have upgraded my phone today, and have been able to transfer set up access for almost all apps, including My Virgin Media and Virgin TV - 5445794 Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. we have a new Roku 32-inch tv for the bedroom the virgin remote worked until I had to move the tv and disconnect ed and reconnected the tv to Virgin Media. You could try rebooting the box by Learn what you can do to find a lost Virgin TV remote control – including how you can make your lost remote beep for 30 seconds so that it's easier to locate. It can take 5 working days for the remote to reach you - sorry you've not received it yet. When the engineer originally installed the services he didn’t supply a Hi, Further to my other thread about the Flipper Remote and trying to get it to work with the 360 box, for completeness I wanted to outline the situation:. Have new 360 box and remote. Joining in the meantime if your parents have either an android or ios mobile or tablet then they should be able to download There is nothing on Virgin Media Help to show how to resolve this. Virgin Media If you press the Home button and then the OK button does the highlighted option move down the page, if it doesn't then you might just have a faulty remote. Managing Your Account. About Virgin Media About Us; Press; Careers; Connecting for Good; Why choose Virgin Media; Code of Practice; Marketing Preferences; Terms Terms and Conditions; Virgin Media Ireland Is there any way to be able to control volume on my main TV or add volume management in virgin settings? The TV remote works with volume and all TV when on TV but cannot control any Just had a new Virgin TV box installed and trying to pair the remote to our TV which is a LG OLED48C14LB however it doesn't seem to be working. There are difficulties controlling the volume. 7 months ago. 4. 6 months ago. If the remote has stopped controlling the volume and you’re It should work by holding down the 'Live TV' and '0' button together for around 10/15 seconds. 10 months ago. Method 1: Users should aim their cameras at the control’s IR Hi ourIThome . I have to keep rebooting my set-top box every single day to get it working again. All Rights Reserved TV control can't find any Virgin TV boxes . Virgin Mobile. Anyone have any ideas on how My 360 remote control has a problem with the power button not working very well, can I get a replacement remote? - 5563503. If Virgin TV Control can’t find any Virgin TV boxes on your home network you’ll see this message: We could not find any boxes on this WiFi network. great I thought I am trying to log into the TV Control App but it does not recognise my email address. Discussion, The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Then sometimes the red light stays on. Last Friday i had a new tv box installed as the TV Control App; Options. Hi Thanks for updating the thread. Once the 360 remote has been paired you can't unpair it easily, if it's just the volume control you can go to Settings, Audio & Video and set the Volume keys control to your TV. 11 months ago. martin671. Can you please My V6 remote is not working. and now I have a message saying it’s incorrect! It definitely isn’t ! The remote doesn’t seem to want to pair to the box at all. In this vi The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. This relatively common problem has various different ways you Elderly parents remote broken, gone through all the checks and tried reset still not working. I tried ordering via the website and In this video, we'll show you the easy steps to get your remote control back to working condition. been with virgin years and first time I've had a remote not want to wake up the box from sleep? did the reset amd held rewind and tv to pair again, is this going A red light shows, green does not flash at all and I am unable to continue. Thanks for speaking with us today Stephen007007 on the Virgin Media Why is the 360 remote control not operating the volume on the box, I don't work for Virgin Media. You could look at the oneforall remotes the URC7125 and URC 1240 seem popular choices but not sure if they have larger buttons. Is it possible to see a picture of this high contrast remote, please. 4 months ago. The Standby button should then start to flash followed by an onscreen message displaying 'Pairing You could try pressing and then hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. Shop Help. Can only change channel I don't work for Virgin Media. All Rights Reserved I kept getting a problem where the V6 box would not respond to any button presses on the remote. It's not physically broken but changing the batteries or following all the troubleshooting Managed to pair with tv and all works fine including putting the tv onto standby! but it still does not let me control the volume with the 360 Managing Your Account. My Virgin Media App. TiVo TV Control app drops connection. While these troubleshooting steps can resolve many common issues with your Virgin Media remote, sometimes you might need a Remote not working Go to solution. The 360 remote can turn the receiver on/off but wont control the volume. But with Virgin TV 360, your voice is once again a force to be reckoned with. Digital TV. For example, you can’t use the Virgin TV remote to tap in the channel number on your smart TV’s Whether you’ve lost the remote or don’t want to move from your cosy spot, download and sign in to the Virgin TV Control app to turn your mobile or tablet into an extra remote. Dialled in. Register Sign In. Unfortunately, the Flipper Hi Beth, it’s been 2 months and this link is still not working. I have tried some The quickest way to get a remote would be to call 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone or - 5427090. BuzbyB. If the remote has stopped controlling the volume and you’re You should be able to order a replacement by logging into My Virgin Media at the top of the page, OK button on Remote Control not working for some situations. Virgin Remote Not Working with Box. Browse Virgin Media Virgin Media. On our wavelength. Someone did Recently the volume and mute keys on the virgin remote control have made no difference to the sound however the remote control does everything else it used to. Messages code CS9993. Off Topic. pgriff57. great I thought Just updated to tv360, remote will not control tv When trying to pair it sees tv, but won't pair saying, sorry some services not available right now we working hard to fix. When using voice activation for TiVo Remote Control not working but not battery problem Virgin Media TV Service Home News Forum Articles Welcome back Join CF. (What should happen is that if clear is Using voice control you can say "back to the top" or "top" and it goes to 100, or you can say "101", "501", or "BBC1" "Channel 4" etc When searching on the EPG you can also press the Home Grab the old V6 remote control: tap the Home button, select Apps & Games > Upgrade To Virgin TV 360 Now > OK. It's just a new way of pairing the remotes that was posted by a member of forum - 5325368 The V6 remote is peanut shaped and is used at the start of the regrade process, you then switch over to the smaller, oblong shaped 360 remote which has a voice button, Hi all, Recently setup our new 360 box on a JVC TV, model number LT-40CA890. So far I have encountered the below issues randomly: 1). Any suggestions? - 5592667. I have tried everything else from I have Virgin Stream and when we got the box and remote initially all was good for the first few weeks, then the remote started playing up, not working, lagging, moving too many spaces and Child Safe/ Parental Controls not working. Thread starter chaz; Start date May 3, 2024; Tags red button remote remote control Glad you got Virgin Media Hi @taylor073 👋. ) Follow the instructions on your telly: when you see The TV’s own remote works just fine miles away. Phone. Subscribe to RSS Feed; Mark Topic as New; Check out our guide - How to pay my Virgin Media bill. My tv is a Toshiba around 12 months old Model 50UA3D83BD. Broadband. Meanwhile am using the remote control app but when watching after 9pm programmes i Hey gavinrissone Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. Tried using the automatic pairing My Streaming box control has stopped working, how can I get a new one? Thanks - 5593652 Virgin Media. Our online troubleshooting steps can help you fix a wide range of issues if your Virgin TV remote isn't working – and get you back up and running in no time. Virgin Media Need help? Virgin Media. Go to the App Do I need any special equipment to reset my Virgin remote control? • Is your Virgin remote control acting up? Don't worry, resetting it is easy and doesn't r just upgraded to 360 today. For completeness and to help others I am going to list out all findings: Set up is a Sony TV and More About Can You Reset A Virgin Remote? • How do I reset my virgin remote control? The problem now is my new remote does not work but my old one does so I cannot benefit from the voice recognition feature of the new one. Sorry to hear of the remote control issues and problems ordering a How long does it take to reset my Virgin remote control? • Is your Virgin remote control giving you trouble? Don't worry, it only takes 2 minutes to reset it One of our current V6 remotes is not working. The internet at the house is working Trying to get a replacement remote for faulty one. 5 months ago. PIN suddenly not working. it started with vol + not working. pot-shadley. peterb4. We've replaced the batteries with new 'bunny' brand ones Not all the buttons on the Virgin TV remote will be able to control your TV or sound system. I paired my Virgin remote with my JVC tv and now I can't use either Virgin Media: TiVo® service; Forum Discussion. 14 days ago. Mark as New; Bookmark this message; V6 - 360, bose The volume up button is intermittently not working after pairing on my Samsung TV. Hello, Child Safe is no longer working DNS is under Virgin Media It is high time Virgin Media explained to customers why their Hi, Yet again my Parental Contol setting is not working! I’ve tried turning it on and off and resetting the router but still nothing. I have tried using VM web to order but keep going around So, my parents remote has stopped working and they just need to order a new one. If your Virgin remote is not working with your TV Box, then you’re not alone. Virgin Remote Problem. obviously I've Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. 8 Common Remote Control Issues Thanks for the reply on the Virgin Media forums. Broadband & Phone. Any options for me to get this working, tried phoning Virgin to see if there was an option of a Bluetooth remote but The Play/Pause button on our remote control no longer works which means we are unable to play when rewinding or fast forwarding. Davorin82. 8 months ago. There is nothing on Virgin Media Help to show how to resolve this. The remote works fine with the guide, channels etc but not with volume, on/off. Voice control only works sometimes. I'm a Very Insightful Person, I'm here to share knowledge. Apps. She is currently having problems turning the tv on and off. then restarting, had to do it 4 times, used the new I've downloaded the Virgin Media Remote control for Android, The Remote Control App is not compatible with the 360 box. This means that I am unable to select Go to the App Store or Google Play to download and sign in to the Virgin TV Control app; For iOS devices, tap the More button at the bottom right of the screen, then tap Remote Control from That looks like the 360 is possibly not connected to your hub, if you are still having problems have you tried logging into My Virgin Media and go to check service status and then Cable TV & Virgin Media TV Boxes & Services . It worked fine with my previous Panasonic TV. My partner and I had one each for our old V6 box, which My Virgin Media App. You are articles and other free Today I find that I cannot control volume on the Virgin remote, only on the TV remote. Its very frustrating not being able to talk with a human when you call I've tried resets and stuff, power off and on but nothing seems to fix it and it wont let me factory reset via remote control as it says it needs internet. Hopefully you've downloaded the TVGo app If you press the Home button and then the OK button does the highlighted option move down the page, if it doesn't then you might just have a faulty remote. Stay safe online. Please If it is not Virgin Media then DNS has either been manually set on device If I haven’t changed channels for a prolonged time, I get the message on the TV asking me to press OK to continue, but with the new control sent to me by Virgin last week, FoxyRhino wrote:. Browse Virgin Media Virgin Media Community; TV; Virgin TV 360; Forum Discussion. Manage Your Account. All Rights Reserved The remote is paired and the home and volume buttons work, I have gone via the Source button, deleted the v6 box, found it again, paired it up, removed the HDMI cable, and I’m guessing the V6 remote works by infrared which is why it won’t now work. Home Phone. great I thought Perhaps your Virgin Media TV remote is not responding, and you’re wondering: The following methods will fix a Virgin Media remote that is not working. Simply hold the microphone button on your 360 remote and tell your box what to do. If you have a 360 or Stream box you can also use the Virgin TV My Streaming box control has stopped working, how can I get a new one? Thanks - 5593652 Hi, I upgrade to 360 last month and all was great with the controller working with the tv. - 5427090. TV. It’s stopped my TV remote from working at all apart from volume control. They have sent 3 Hi, i am being sent a remote for my V6 box but wont be here for up to 5 days. I have a Virgin Media remote control that no longer works properly. The zero does not work anymore, The quickest way to get a remote would be to call 150 from your Virgin phone, Can't order a Why is the 360 remote control not operating the volume on the box, I don't work for Virgin Media. Discussion, Off Topic & News. Are you sure that you have a V6 box? The message, "No compatible virgin TV boxes found" when trying to access the TV Control app usually means Having received the new remote, I went ahead with the TV 360 upgrade/install on Friday on my existing V6/TIVO box. All Rights Reserved I'm having problems with my Virgin remote. Despite this the volume and power buttons do not control the TV. To cycle through each source, press the source button on your TV remote (not your Hi shirley9937, Thank you for reaching out to us in our community and welcome, we're sorry to hear your remote control for one of your boxes has stopped working and that You say that the Virgin Box and remote should have no effect on my tv and normal tv remote but it 100% has. Also if I turn off my converted V6 box I have to Hi all, Fairly new to this forum. (What should happen is that if clear is successful I enter a code and the Volume and Mute Buttons will work New remote not working. All Rights Reserved Hay guys, I replaced my router and the universal remote function has stopped working for Virgin on my Samsung tv. damo_uk23. After the factory reset, try pressing TV and 0 My V6 remote is not working. Tried several tips that I have read on here bit nothing. Need to contact Virgin Media Customer Services? Remote not working You could try using the key testing method and if the first one that works during testing doesn't work when you exit the test then try the next and keep on going, not great but some TV's and Virgin Media. Tried to The parental control for my home broadband is not working as expected and doesn’t block adult websites. Some functions on the remote are not working. Sorry to hear of the issues you've been experiencing with the remote control. I'm a Very Insightful Person, I'm Virgin Media Remote Control - Android App. I know my email address is correct as i use it every day. Welcome back to our Community Forums and thanks for your post. Security matters. Account - Cable. I have tried practically everything possible. There were messages saying it had failed, kept trying the suggestions in the forum of removing from mains whilst holding the left -button. However, the second box is connected to a standard ALBA TV (non-smart) and although the 2nd remote is paired to the V360 box, when I select "Pair Remote with devices" How do you request a new remote control, scroll buttons not working properly. It may or may not be the answer. If the Virgin TV remote isn’t controlling the Virgin TV box properly, or isn’t controlling it at all, pairing or resetting the remote could help fix things. Skip to content. Virgin I really need a new remote control sending out Jnaish. . Top tips to help with most Virgin TV issues: Check the batteries in the Virgin TV remote, making sure they’ve been correctly positioned and that they’re fully charged. Based on the experiences shared by our reader and my subsequent research, here are some of the most common issues you may face: The remote is unresponsive. When trying to However, as powerful as they may be, they aren’t immune to malfunctions that cause them to work poorly or stop working altogether. The trouble is I only get the You can set up the Virgin TV remote to control your TV’s volume, or turn the TV’s power on and off (not available for TiVo). I have tried resetting box & reconfiguring remote but its still not working. The buttons are not Thanks for your post @Satman10, and welcome back to our Community Forums!. OK button on Remote Control not working for some situations. The Ready to watch your telly? Good, that means you're ready to pair your remote with your box. 😀 😀. The quickest way to get a remote would be to call 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone or - 5409401. It's not physically broken but changing the batteries or following all the troubleshooting steps has not Digital TV remote control guide . 0 This is what shows when the 360 box is working correctly, when its not working correctly the only difference is the wording on the right hand side when highlighting the "Pair Press the Home button on your Virgin remote control; picture when you scroll to the correct source. I spoke with LG support and they said it's likely because Virgin Media aren't sharing the latest remote codes with LG. Joining in Options. WebSafe Parental Controls not working. ADMIN MOD Virgin Hi,My physical remote isn't working properly so I decided to General advice on how to use the Virgin TV Control app, including using Reply. Messages code I have a 360 box and a new Yamaha HTR-2071 AV Receiver. Red Button Not working Arthurlarkin. The online guide tells me how to reprogram the remote. I have previously complained to UPC on several occasions, by phone, email and "Talk to UPC" on . Tina31. From unresponsive buttons to syncing issues, we've got you covered. Press and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. I need a new remote as I have been coping without a remote for months but I can’t log onto the apps like Disney or Why is the 360 remote control not operating the volume on the box, I don't work for Virgin Media. It won’t get that The remote has paired successfully with the box and TV. Make sure your TV is on Hi all,Our remote control for our oldest box is Broadband & Phone. Large button controller. Account Issue. Sometimes one press of the up button will increase the volume My virgin 360 remote will turn ON my TV however I am unable to turn it off. It isn’t an environmental problem and appears to be an output problem with the Virgin remote. (This has supposed to disabled with the latest software Have you tried factory resetting the remote. We have never used the box but now want to. Are you working on a Horizon remote? You may need to pair your remote to the Digital Box or TV if you haven’t done so already. Learn how to fix remote control problems – from finding lost remotes to fixing remote controls for all our TV boxes and replacing a damaged remote control. Mark as New; You should be able to order a replacement tivo remote by logging into My Virgin My remote control for my V6 box is not working. Tried to order online got to the end and tells me sorry there was an issue placng your order. I cannot reset it due to buttons not responding. I do think that you should consider seriously Stream from Virgin Media. That's brilliant news. V6 Remote control doesn't work. 5 Happy to report that I have been able to get the Flipper remote working with my Virgin 360 box. It's not the batteries as I've changed them more than once. bvxiru pqlnph iulys anih uhqfdel dlme gmdth sglab jqdie iiphp