We value your privacy and strive to enhance your experience. By continuing to browse our site, you agree to our use of cookies to offer you tailored content and seamless services. Learn more
Sky broadband down Created Feb 2, 2025 · @KarinaMurgel . I now have red light on max hub again after it was working most of the day. Sky Broadband nor any domestic ISP is a 24/7 service. Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Dec 9, 2024 · Broadband down 09 Dec 2024 06:46 following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Nov 20, 2024 · We're in Southampton, SO16. We have a child Apr 15, 2024 · Hi my broadband hub is not working. To run a network check, enter your Sky Talk phone number including area code. It msybe somectime Sep 3, 2024 · For the third time in a week I have lost my broadband connection, all lights bar the power light on the router are off, then telephony comes on, broadband light flickers but the most annoyig thing is that the app states all is up and running and fine I have reconnected every Ethernet cable and r Dec 5, 2024 · My broadband is not working and has been on and off for over a week. Subscribe to 1 day ago · What appalling customer service that in 2025 when you're responsible for everyone's communication you shut at 11pm. May 20, 2022 · Broadband has been down in a few areas but its still best to call sky on 150 from a landline zero three three three seven five nine one zero one eight from any other phone Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 Dec 5, 2023 · Hi There, my broadband has been down for some hours now I have not been able to get confirmation if this is a general issue in my area or not. My broadband has been down for more than half an hour now. Mar 2, 2024 · Our broadband dropped at around 10pm last night. Former Sky Q, Sky+ HD and Sky+ customer. Broadband down 10 Sep 2024 06:18 PM. Don't have TV aerial so am limited to what Jan 29, 2024 · I have Sky Superfast Broadband and up until around a month ago was getting around 69 Mb/s download consistently. Broadband band not working . 0 Likes Reply. In the UK two WORKING days is the service level agreement between ISP’s and Openreach for fixing a fault, The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk for UK customers. Please do not PM me as they will not be responded to. Maybe Sky should offer compensation if they can't keep up with competitors Jan 5, 2023 · Hi, ANYONE AT SKY. Broadband down Broadband down 02 Mar 2024 11:45 AM. Post 1 of 3 102 Views. Mar 1, 2025 · Broadband down again. Search Jan 10, 2025 · Sky broadband DOWN 10 Jan 2025 01:23 AM. Reset/powered down hub etc but no joy. Throws doubt on the veracity of Sky's checking system. Jan 31, 2025 · My Broadband has been down for over a week. I have been told by staff from SKY that I cannot book an appointment for an engineer to come out to restore my ibolt & fibre cable which was ripped from the house wall from the weather on Tuesday night until the outage in the area has been fixed which is ridiculous. How do I get into contact with help? Does my router need replacing? I need Feb 22, 2025 · (removed) the Internet going off whenever it wants my kid's kicking off like it's my fault all I wanted to do was go chill and watch a film but ive been trying to sort this out for hour's Moderator note: Removed inappropriate language (from title too) Aug 3, 2024 · Broadband down since 08. Is there an issue with sky or Jan 20, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. You might need to purchase Sky Broadband down status report to get the actual outage and problem details. Diagnostic checks say everything is fine. Orange internet light is on please advise Oct 15, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. Jan 25, 2025 · My broadband is down, all lights are green except the far right light which is yellow. Our broadband has stopped working around midnight (sporadically) I am unsure how we resolve this. Oct 2, 2023 · What to do if Sky broadband is down. What's going on sky! No Internet now for an hour. @Chellybubb if the hub is showing it is losing connection to the line call Sky to report the fault. In addition~ Feb 22, 2025 · Sky Broadband is reportedly down for hundreds of users on February 22, 2025. Fibre down in CH66 as well. Lights Aug 16, 2024 · This is the second time my sky broadband has been down in 2 weeks. Openreach box working fine. 1 AV Receiver, Technisat MultiSat 1 day ago · Sky Broadband is reportedly down for hundreds of users on March 10, 2025. Mar 4, 2025 · Help for Sky Broadband & Talk. The internet light keeps flashing amber, both my power and WiFi lights are green. Check if Sky is having any outages or issues with its internet, TV, or phone service in your area. It went out on the 23rd January, Sky have "sent an engineer " to fix the problem and have told me its all back up and running. 6 Gbps download). Power and Wifi lights are green. Please fix it. Posting publicly to a thread increases the usefulness for all. Sep 1, 2024 · Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered If I get it wrong humour me If I say something you like give a thumbs up Jan 5, 2025 · My internet connection is down and has been for the past hour. Feb 16, 2025 · Broadband down 16 Feb 2025 10:25 AM. Any information in regards maintenance work ? Report post. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Red alarm light on white box and broadband is 'connected without internet' on all Sky Stream, VM 1 Gig Broadband, Sony 7. Since then, a couple of times I've noticed that the broadband has gone down and disconnected. Sep 27, 2024 · Is the Sky Broadband down in Huddersfield area? It was working fine this afternoon. 12. Sky Broadband has been down all day. @Benicetomonty @SkyHelpIreland shocking experience with sky Ire over last 2 wks,ordered tv broadband late january, due to start service feb 5th and 2 failed orders and multiple phone calls later,still no service. 24 0240am. Sky Community; Discussions; Sky Employees are clearly identified as such. Please could you assist Sep 21, 2023 · When is this outage going to be resolved? Been down since 10:30pm on Tuesday 19th. Sky pretty useless, phone the number and they say to go through online steps. Service checks say everything is working fine which it clearly isn't! Very very frustrating as can't use internet o Mar 8, 2024 · Can you let me know if broadband in the London SE9 area is down Feb 25, 2025 · WiFi has gone down, but Sky say there are no issues. Lights is on. Obviously not!!! Jan 20, 2025 · Broadband is down, multiple restarts, still not working and unable to contact sky Feb 28, 2025 · Hello, My broadband keeps going down over the last few weeks. Post 1 of 1 18 Views. Oct 24, 2024 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 2 of 2 Feb 15, 2025 · Broadband down again 15 Feb The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband Mar 1, 2024 · This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Tried raising a fault direct with BT but they pointed me in your direction as it's a sky number and my account is with you. Mar 19, 2024 · Broadband down for days 19 Mar 2024 12:40 PM Our broadband has been going off since Saturday, it says on the app ita fine but its not, irs cutting out constantly! Jan 14, 2025 · Broadband is down I Wi-Fi. Feb 20, 2025 · Does broadband have a down time? I have noticed on multiple occasions that the broadband doesn't work (therefore my sky stream doesn't work) between the hours of 3 and 4am. co. You can have a search for other people looking for problems but the quickest place to head is probably Sky’s own account – there, updates will be shared on any big outages, and you can also ask any questions about the ongoing problems. I've done tests. If you've already discovered it starts automated then you've already rung it. The checker insists the connection to my hub is up every time I try, I even tried it with the job powered off and it still insisted the connection to the hub was up! Re-seating the cables didn't help and nor did resetting the hub. Feb 25, 2025 · Broadband down 25 Feb 2025 10:02 PM. If you get amber or red you need to follow the on-screen instructions. Is there a phone number to actually speak to someone and get this sorted? Ha Dec 10, 2024 · Our broadband does not seem to be working today and the signal in general is not great. My Sky Broadband is down and not working . Thank you Steve. Aug 28, 2024 · Sky Stream: Say no internet connection WI-fi: Not working on any device The router, Sky Stream box, and computer all rebooted from cold. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 11:54PM BST (5:54PM Eastern Time on Feb 21). Nothing. Done the checker test and apparently all is fine. Mar 10, 2024 · @Icewolf83 & @Den16 it is inevitable that as there are over 6 million Sky broadband customers some will have issues at any one time. It has varied up and down over the years between 21 and 26 Mbps but from being consistently around 24 Mbps in the first half of 2024 it has now been reduced to a (rather surprising Nov 14, 2024 · Is Sky Broadband Down. Amber static light in the middle. Jan 18, 2025 · My sky broadband has been down for several days, and when I went online to report it - my online status checker said that Sky are aware of the issue and currently working to fix it, there's no need to contact them further. 8 years With Sky And I'm Not Happy With The Lack Of Information on No Broadband Connection Apr 29, 2024 · Hi. Have reset. Report post Post 1 of 3 4 days ago · Changed to sky last week. One minute there is a broadband fault, the next it says everything is fine. Anyone else having issues and any update from Sky on when the issue will be fixed? Nov 23, 2024 · Same issue here, broadband went down suddenly about 30mins ago. Reps are pleasant but of little help and now Iv to wait for a technician! 1 day ago · Broadband gone off again, app says no problem it's all fine, but it's clearly not 1 day ago · My broadband has stopped working tonight I've tried a few things which sky has said to do through WiFi, but still nothing, I just worry as my partner works from home and starts at 7 am tomorrow and will struggle without no internet, I've reset it a couple of times but still nothing 1 day ago · Re: Sky Broadband gone down in Cornwall, PL24 10 Mar 2025 10:56 PM 10. Nov 20, 2024 · Hi - I've got no broadband; the tests say everything is OK but there's no actual Internet! Tv service is unaffected but access to streaming apps is Down Detector takes much of its reports from Twitter, and that’s another good place to check. Internet button is off. We have green lights for pwer and wireless, but an amber light for internet. The standard SLA for a fault fix is 2 working days but this depends on engineer availability in your area and how serious the fault may be. All they can offer is £5 off next bill absolute joke. Reply. Any suggestions on how to fix this? Is anyone else's internet down? Oct 24, 2024 · 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 2 of 2 Feb 15, 2025 · Broadband down again 15 Feb The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband Mar 1, 2024 · This message was authored by Clear+Blue+Sky This message was authored by: Clear+Blue+Sky. Internet light is off completely and Voice light is orange. You don't get compensation for a loss of service for a few hours. Reset everything. Mar 10, 2023 · Broadband is down, I have gone through all the steps that it has asked me on this app, on the sky box and even turned on and off the router several times. Anyone have any ideas how I can get throug Nov 25, 2024 · Broadband down 25 Nov 2024 05:23 PM. 57 and the message said they were shut at 11pm. Based on the comments above looks like a major outage? Cannot even log intoy sky app as it's ' under maintenance' Hubby's not happy as he's working from home. Based on the graph showing on the outage tracking service DownDetector, the volume of user reports surged around 10:56PM BST (5:56PM Eastern Time). No way to report it online. Most issues fall into 2 groups the first is line issues which with copper phone lines shich can be decades old do fail. Feb 14, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. 1 AV Receiver, Technisat MultiSat receiver. My sky broadband stopped working overnight. There is a red alarm light on the NBI box. Nov 23, 2024 · WR2 Sky broadband down No internet connection Sky modem colour is green Nov 23, 2024 · Same issue here, broadband went down suddenly about 30mins ago. It is still down and when ive gone to check on other broadbands they are claiming i will have to pay close to £500 when im Nov 23, 2024 · Broadband down in WR4 0 but Sky's broadband checker tells me no known problems and signal good to hub. I'm the official account holder. We've followed the steps on the service checker including reseting the router and cannot get through to someone to speak to at Sky. See live reports from other users and share your feedback on Downdetector. 55pm PL25 Still nothing 1 day ago · Re: Sky Broadband gone down in Cornwall, PL24 10 Mar 2025 11:06 PM Same here PL26, not working either 4 days ago · Fibre optic broadband has gone down. Dec 1, 2024 · My broadband and WiFi have been down for days (this is day 5) Apart from a generic message that 'people are working on it' I can't get any information on when I'll get it back. Jul 8, 2024 · @RGP5KY @Discente28 The below link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk. See full list on istheservicedown. Mar 1, 2025 · Broadband down for the second time in a week, absolutely fed up of this now,. You can also find out about planned work and contact Sky if needed. It's been 4 days now, and when I looked into how to get help, every avenue led me to chat bots that don't understand or help. Its been up and down today since 12pm ish. Red Alarm light showing on NBI Box 14 Nov 2024 07:17 AM. Post 1 of 3 129 Views. Oct 19, 2024 · Broadband down 19 Oct 2024 03:00 PM The Sky box has shut down without any prior warning and now we can't turn it on so have no internet or broadband at the property. Our Sky broadband has been down all day, constant orange lights flashing on the hub as it tries to connect and nothing, over and over again since about 9am. 30 and zero feedback from sky !!! 03 Aug 2024 11:37 AM Broadband down since 08. Please Feb 25, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Several Sky customers have also turned to social media to indicate connecti Find out about any planned maintenance work or known network issues that may be affecting services in your local area within the UK. We have had this before and after hours of back and forth you eventually come to the conclusion that it's a problem at the exchange which Nov 2, 2024 · Broadband has gone down but checked online test and saying no issues everything is working fine when clearly it is not as I am sat here with an amber light on internet on the router and no internet! Jan 14, 2025 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 7 Hey, Over the last few weeks. I have rebooted the router but it's still down. Nov 23, 2024 · Broadband down 23 Nov 2024 06:40 PM. Red alarm light on white box and broadband is 'connected without internet' on all devices Sep 21, 2024 · My broadband is down this morning with the centre PON light flashing. Aug 13, 2024 · Sky broadband is down in Manchester area. Nov 12, 2024 · I have had Sky Broadband Superfast (FTTC) for over 6 years with download speeds (at the router) of 24 Mbps originally. I have 4 lights on the router, usually all green but the last one 'voice' is orange again and I've got no internet. There are dozens of posts stating the same. Nov 19, 2024 · My sky broadband is not working. Nov 23, 2024 · mine down aswel gloucestershire Aug 24, 2024 · Sky broadband has been down in S75 since early morning. Internet not working as of 01:00. Created with Sketch. I am a fellow subscriber. Did the app test things and each time they have said the broadband is down for the area even though it's been a whole day. Sky is the second largest broadband provider in the UK, with more than 6. Jan 24, 2025 · @GT387 . OR have been busy in my street with FTTH deployments but nothing today. Tried resetting the router but it goes from the orange dot to the red dot straight away. In addition~ Jan 25, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Please Note: I am not a Sky employee. My sky broadband is not working . * * * * * * * Aug 30, 2024 · My broadband is down. 9mbps when I'm supposed to be getting 20mbps, and now since 9pm on the 04/12/23 it's down again. Sep 3, 2024 · My broadband is not working. See any issues that might be affecting Sky Broadband & Talk services. 1 AV Mar 2, 2025 · Sky broadband down 02 Mar 2025 02:43 PM. Nov 12, 2024 · Broadband down 12 Nov 2024 07:45 AM My broardband is down overnight in the Southampton area, and i am trying to work from home - i have done all the normal stuff switiching on and off but my middle light is still orange and the others are green - Sky isnt reporting any problems in the area - anyone got any ideas which may help - i cant even Feb 16, 2025 · Broadband down 16 Feb 2025 10:25 AM. Looking for a fix please Nov 23, 2024 · Same issue here, broadband went down suddenly about 30mins ago. Dec 5, 2024 · After this has finished and if it reports back all is good click on broadband to run an updated test. An indication of where you are located might help if there's an area outage. Sign in to see your products, devices and status updates. Anyone else with same issue as system claims nothing down external Dec 5, 2023 · Since 03/12/23 at around 10pm my broadband went down and couldn't connect up until 3 am, ever since then it was really slow getting 0. Subscribe Feb 17, 2021 · If you can access the internet through another route, either the mobile data connection on your phone or a public WiFi hotspot, then you should head to the Sky Service Status checker page as it will tell you of any known problems across all of its products – Sky TV, Sky Broadband, Sky Talk, Sky Mobile and Sky TV apps. Dec 11, 2024 · LS22 11. Sep 23, 2024 · Re: Sky broadband down for many but website says no issues 24 Sep 2024 12:00 PM We also have the same issue of the wifi/broadband being down intermitantly since the weekend. 6 days ago · Our WiFi keeps going down intermittently and it's become more frequent in the last day. Disclamer: Sky Broadband problems and outages is aiming to provide some guidence about the down status of Sky Broadband based on anonymous user feedbacks. Sep 10, 2024 · Sky Broadband has been down all day. Check if there are any issues with your Sky Broadband or TV services in your area. SO, one part says working, the other says not working. Nov 25, 2024 · SKY broadband down 25 Nov 2024 04:43 PM SKY bb has stopped working from 22nd Nov early morning, apparently it's a problem with SKY internally and not an Openreach fault, they are telling me it will now be Wednesday 27th at the earliest before they know what the issue is never mind fixing it, so 5 days to investigate, what a joke. uk Sky offers satellite television service as well as broadband internet and home phone service. I phoned Sky at 10. Dec 15, 2024 · 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1. 30pm it's gone for good in the area, this is all to frequent at least once maybe twice a week. If you get amber or red please follow the on screen instructions. Whenever we run a check on the online tools it comes back up. To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile or alternatively use the following link which will lead to contact details which will hopefully (but not always unfortunately) include a phone number Oct 6, 2024 · Woke up this morning to find the broadband is down again. This happens everytime we have bad weather & nothing at all here works without the internet, so I'm left totally stuck. Search Sky Community. This got reported yesterday dinner time but nothing has been done. Jan 25, 2025 · the sky broadband number is highly elusive. Thanks Feb 16, 2025 · I'm having the same problem. Subscribe to Feb 23, 2025 · Sky Broadband supplies around six million properties in the UK and at any particular point in time there will be thousands of individual Openreach circuits with faults, so yes, but that doesn't really get you any further. Really quite annoying when can't sleep at night and trying to watch something on TV. Ive checked on Sky service status and they say there's an outage in my area since 18th September. Jul 11, 2024 · Phone line and broadband went down this afternoon. Went down this morning and came back about 10ish. Box only has 2 Green lights on. Jul 18, 2024 · The sky router has been on a red dot for the whole day. If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline). Got a red light on 'LOS' on BT Open reaches box on the wall. Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7. Nov 11, 2024 · Dozens of disruptions have been reported since at least midday yesterday, with outages skyrocketing from 6am today. This is unacceptable. Sky Community; Discussions; Broadband is down 19 Nov 2024 02:43 AM. I have run through all of the usual checks (wires/resets/off and on again etc) The MySky app shows there are no issues and everything looks ok The lights on the fr Nov 23, 2024 · Same issue here, broadband went down suddenly about 30mins ago. There was a power cut in my area for 5 mins this morning but it seems to have affected the broadband more. Please don't tell me to click on a flag or anything because that's not working. Options. Sick of phoning up and even we put a complaint in nothing gets done quick enough. 4 days ago · Help for Sky Broadband & Talk. Please simply give the relevant broadband is down phone number to call from Ireland. If someone has helped you then please click on the LIKES button in their post. Nov 21, 2024 · Hi, my sky box is showing a red light and isn't connecting to the internet. Can you do some more checks please. Feb 14, 2025 · If your connection is down and the online check if offering an engineer visit then I am afraid this is the best your going to get. Going around in circles in the sky app trying to find where to report Dec 18, 2024 · Broadband having problems for even keep saying you fix it not been write since BT put new wire in the house. In addition~ Jan 28, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Dec 9, 2024 · Broadband down 09 Dec 2024 06:46 following link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Nov 25, 2024 · SKY broadband down 25 Nov 2024 04:43 PM SKY bb has stopped working from 22nd Nov early morning, apparently it's a problem with SKY internally and not an Openreach fault, they are telling me it will now be Wednesday 27th at the earliest before they know what the issue is never mind fixing it, so 5 days to investigate, what a joke. Search . My broadband was down most of yesterday, and pretty much all of today. Fibre optic broadband has gone down. Report post. Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM . Check Current Status Sign in to Service Checker or use Service Status to see if there are any issues with your Sky Broadband or other services. If your Sky Broadband is down, call Sky at 0333 7591 018 for assistance or to report a problem. The first time was an outage which lasted for one whole week - brought me into a lot of trouble at work as a home office employee, not to mention the financial impact there; finally it was back up and running after a week which laste Jan 15, 2025 · Hi, broadband seems to be down again in Keighley. Almost every day now. Your service checker says everything is fine, but clearly it is not. The first time I raised a fault through the My Sky app and an Openreach engineer was required. We pay the top price for our area and seems to keep having these issues. Broadband has gone down yet again. Post 1 of 2 3 Views. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service. 30 - no feedback or telephone response from sky whatsoeger - atrocious ! Feb 26, 2025 · Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sep 19, 2023 · My Broadband Is Down With No App or Website Or Number To Offer Help From Sky . You may also view your service status or check your account status on the Sky website. I've run a check on the app which says everything is working however there are only two lights on the box and nothing is working Sep 3, 2024 · My broadband is not working. This is very frustrating with working from home or just trying to use the internet at home considering a lot is connected to the internet now. About Sky Community Offers. Everything on Sky saying no issues & service checker conveniently not available. Mar 3, 2025 · Broadband Down 03 Mar 2025 12:39 PM. Sky offers satellite television service as well as broadband internet and home phone service. But no luck. How do I get in touch with Sky, the virtual assistant is useless just loops you round and I can't get past the AI telephony system who says I can record the fault online, but that is only possible when their test Sep 1, 2021 · I do wonder what I am paying for when I am trying to work from home and my broadband is on and off all day then at approx 9. 3 days ago · My broadband is down but the green light is on, I've run the tests they come back fine, I've powered down and reset multiple times. You can take the following steps as well if your sky broadband is down: For the most audible signal: Feb 25, 2025 · Once completed, if it reports back that all is good click on 'broadband' to run an updated test. Broadband not working therefore WiFi and tv not working. cmqt ofxg uhj xyvodl jvgtk bikok kbvvh wlrn aonob naaaeys ljrjz xedk nmtr aioibm gnfbu