Tokyo treat customer service. Don't be like me and give them a chance to take your money.

Tokyo treat customer service 2/3 if the boxes did not arrive in the designated month - this did not arrive before Christmas. 50 a month with free shipping. Our mission is to bring fans of Japan a taste of traditional Japanese snacks and drinks, crafted by beloved local makers. . TOKYO TREAT is PREDATORY. each box, curated personally by our in-house beauty consultant, includes 8-9 items in Gift option allows you to give the box without any subscription commitment or auto-renewal billing as a gift to your friends, family, or even for yourself! It is perfect for a gift to your beloved ones or for those who want to try Japanese goodies without committing to subscription service! Sakuraco is a subscription service that delivers a box filled with authentic Japanese sweets, snacks, tea, and more, straight from local makers across Japan every month. I purchased a 3 month subscription for my son for Christmas. My newest box was shipped on 01/11/2021. our aim is to introduce Japanese culture via beauty products that not only look good but make you feel good. There is one site that sells the stuff and everything is super expensive. sakura. What is TokyoTreat? What do I get in my TokyoTreat box? Do you provide allergy information or offer a custom box to fit my dietary restrictions? Find contact information for Tokyo Treat. Learn about their Grocery Retail, Retail market share, competitors, and Tokyo Treat's email format. You can also update your personal info, billing, subscription plan, shipping details, and more! You can access the Customer portal on this link: 728 reviews for TokyoTreat, 4 stars: 'Very bad experience. February 20, 2025 "Refuse to refund" Tokyo Treat has horrific customer service. Most of the stuff isn't even that unique anymore, if you live anywhere near a Japanese grocery store. See more. Don't be like me and give them a chance to take your money. Found in Japanese convenience stores (or Konbini) and bakeries, bread like melonpan (melon bread) is a major part of the Japanese snacking experience. We may also use your information to enhance the Messaging Service features and customize and personalize The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. Company details. There are so many things to do in Japan, only in Tokyo there are at least 100 things to do!Or what about places outside Tokyo?It's important to know how to behave when you visit a country so you can leave a good impression as one of If you are a customer or considering a purchase, please use this dedicated form to contact us for smooth guidance. nomakenolife. com for YumeTwins subscribers https://my. TokyoTreat. But we want to offer more than just delicious treats Established in 2015, Tokyo Treat is a subscription-based snack box service which sends Japanese treats straight from Tokyo to over 100 countries. co for Sakuraco Three days later I get a response on my review - 'Tokyo Treat has a policy where you need to wait 60 days from shipping date before contacting us about a missing shipment'. 1 star. And of course, if you ever have any questions, please check our FAQ or reach out to our customer service team via the Customer Portal Stellar Customer Service and Community. Delicious treats, customer service very prompt to respond and react ! Tokyo Treat reviews and Tokyotreat. I have always loved Tokyo treat, I was so impressed years ago when a friend bought me a box and now I don Tokyo Treat will try to say you didn't cancel. Once I Tokyo Treat promo codes, coupons & deals, April 2025. Stores # Categories . TokyoTreat is a subscription service that delivers unique Japanese candy and snacks directly from Tokyo to customers worldwide. And I Do you agree with TokyoTreat's 4-star rating? Check out what 9,064 people have written so far, and share your own experience. Tokyo Treat is a well-known personalized gift box which competes against other personalized gift boxes like Bespoke Post, Legacybox and Splendies. TokyoTreat is a subscription service that delivers a box full of uniquely delicious treats from Japan! Each month, we handpick a selection of fun and oh-so-tasty Japanese candies and snacks, delivered straight to your doorstep. I've unfortunately heard many other stories from customers being scammed by Tokyo Treat and their other companies. Tokyo Treat The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. Open the ‘My Subscriptions’ menu to view all your active Great Customer Service. The Tokyo Treat Boxes offers a big variety of new tastes, some of them are indeed oishii, some of them The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. Edit 2 Dec: To be fair to Tokyo Treat, I should mention that after complaining bitterly and repeatedly to them, the company has finally done the right thing, cancelled the subscription, and sent a refund today. Worldwide shipping. Arigatou Tokyo Treat!! The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. If you want proper answers impossible. I Every country has their own customs, manners and (unwritten!) rules, these are the ones you don't read about in a travel guide. Other inquiries about the service are also available. Quickest way to get your money back and out of a contract with this company. japan crate i've gotten off and on for a few years. Holidays . What it costs: $22. Tokyo Tokyo Treat Customer Service. I’ve only had to contact support If you paid with PayPal open a dispute and request a refund stating that the product has not arrived. com for nomakenolife subscribers. At Japan Crate, customer feedback plays a huge role in shaping future crates. At this point we just canceled after our year was up and we are not renewing. And the coolest part of it is that it’s actually based out of Tokyo so you’ll be receiving great authentic treats that’ll satisfy We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service. Use of Information. If you want to try more modern and fun snacks Tokyo Treat is best. Tokyo treat is a long standing and brilliant snack box. And I get something from Amazon multiple times a week. Go to a competitor, Tokyo Treat are rip-off merchants and are actively trying to scam people. A subreddit for HOW TO ACTIVATE DISCOUNT Make sure to login with your email upon checkout to enjoy the discounts on your next purchase! You can only access the Customer Portal after your registered email address is verified. Bought a 3 month subscription for a friend who had recently traveled to Japan not realizing it was a recurring permanent subscription. Return Policy. Great customer service. | Read 141-160 Reviews out of 8,131 What is TokyoTreat? What do I get in my TokyoTreat box? Do you provide allergy information or offer a custom box to fit my dietary restrictions? PSA: Avoid Tokyo treat . Do you agree with TokyoTreat's 4-star rating? Check out what 9,482 people have written so far, and share your own experience. Unfortunately, First Impressions of Tokyo Treat Website, customer service & delivery. Tokyo Treat's "customer service" is copy pasted responses in a ticket system that's hard to file in. The Tokyo Treat website is clean, easy to use and the ordering process is simple with only a few clicks standing between you and your box. 0 . We take all customer feedback seriously and want to ensure that our customers have a positive experience with our service. People, please make sure to avoid this company. You can have bars noodles chocolates drinks chips mini cakes and other types of foods which makes it great. No number to call. Write a review for this store! All Reviews (20) mishinka1313 . | Read 161-180 Reviews out of 7,824 Stellar Customer Service and Community. i haven't ordered from tokyo treat, but i have from one of their other boxes, sakuraco. 0 stars: 'I ordered this subscription box to experience a bit of the snack and cultural fun I've been exploring on YouTube as I begin to learn Japanese. Date of experience: January 25, 2025 The Tokyo Treat Boxes offers a big variety of new tastes, some of them are indeed oishii, some of them "special" in their own way. Log In . You will not be able to remove your payment method once you give it to them. https://my. Each box includes a menu booklet that explains what each snack is. Tokyo Treat aims to share modern and quirky Japanese snacks and treats. Reply reply Tokyo Treat has received high ratings from hundreds of subscribers, who speak of the brand’s responsive customer service team and that they love what their box reveals each month. I would recommend to just stay away and check out your local Asian grocer or another subscription box service. TokyoTreat are well-known for their unique and fun themes as well as nomakenolife is a subscription-based service that delivers you a box full of unique Japanese beauty products from Tokyo to straight to your doorsteps. 0. Tokyo Treat Reviews. Tokyo Treat does offer customer support, but the level of personal attention and community engagement simply doesn’t compare to Japan Crate's exceptional subscriber Terrible customer service . Indulge in hand-selected seasonal sweets, snacks and tea made by local makers. The Tokyo Treat boxes delivered what they promised for the duration of our subscription. It was a lot of fun to gather my kids around and open it together. Would i do it again? Im torn and need to really consider it. In order to decide whether or not Tokyo Treat should be an option for you, you need to consider what’s valuable in a snack subscription box. They can provide you with the tracking number. A brand new experience to manage your subscriptions, grow your streaks and receive even more rewards with the all-new customer portal. You have to file a dispute with PayPal (Edit: or your bank or whatever payment method you used) if you want a real refund. This includes checking your subscription status, viewing your past and current boxes, and tracking your streaks. Delivery was on You can access the Customer portal on this link: https://my. Customer Service - Good 72. Thanks! Reply reply More posts you may like r/TokyoTreat. We use your information to deliver, analyze, maintain and support the Messaging Service. Welcome back! Please login to your account. com for TokyoTreat subscribers; https://my. What you get: With Tokyo Treat, you’ll get an awesome box of 5-7 (or 10-12 or 16-18 depending on your plan) Japanese candy and snacks delivered straight to your door every month. This answer was fact-checked on January 31, 2025. No point going through their customer service as it is just a collection of copypasta You have to file a dispute with PayPal (Edit: or your bank or whatever payment method you used) if you want a real refund. Save BIG w/ (29) Tokyo Treat verified discount codes & storewide coupon codes. Subscription Box Find out the answers of your questions about TokyoTreat, YumeTwins, nomakenolife, and Sakuraco here! Does the shipping fee include customs fees and taxes? Please contact our support team if you have any questions. Reviews Complaints Contacts. When they shipped out our box, it came with a tracking number so I could easily track its whereabouts. 1. Feb 24, In the Customer Portal, you can easily manage all the details related to your subscriptions. For more information, please read more about Tokyo Treat's student discounts. I’ve only had to contact support twice for minor issues and concerns and, they were always kind and straightforward. For company information (new business, employment, interviews), please contact us here. This was so helpful since most of the individual snack packaging featured Japanese characters. | Read 2,821-2,840 Reviews out of 8,116 The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. With their service, you will receive one package of sweet and savoury goodies based on a distinct monthly theme. ADMIN MOD • Terrible customer service 1 star. and a tight-knit community of Japan Crate fans. i have to say japan crate's customer service has gone down over the years, not that its ever been the best, and they really take forever to answer you. If you wish to skip a month, simply login to your customer portal and follow the steps below: You can access the Customer portal on this link: https://my. Submit . If you just want automated messages then fine. tokyotreat. Thinking about trying Japanese snacks? Learn more about the stories of the snacks in TokyoTreat -from Japanese KitKats and Pocky to sakura snacks! TokyoTreat is a monthly Japanese candy and snack box that’s delivered straight to your home, and with worldwide shipping, they are one of the most accessible in the market. Forgot To cancel your subscription, please follow the step-by-step instructions below: Navigate to the ‘Account’ page in your profile. As someone who is a lover and purchaser of Japanese snacks and treats, I was looking forward to trying out their boxes. Does the shipping fee include customs fees and taxes? What is your refund policy? What currency do you use? Can I purchase only one box without subscribing? Tokyo Treat ratings & customer reviews for April 2025. Tokyo Treat VS Sakuraco: What Is The Major Difference? Another brainchild of Ayumi Chikamoto, Sakuraco is another sister brand of Tokyo Treat. The company soon became one of the world's most popular Japanese food subscription services. u/FesterJester1. it is recommended to visit the TokyoTreat website or contact their customer service. Search for: You can cancel online via your customer portal (my. Hi there, I am Sanna from TokyoTreat, and I truly apologize for the unpleasant experience you had with TokyoTreat. The Tokyo Treat Boxes offers a big variety of new tastes, some of them are indeed oishii, some of them Japanese bread is a staple of modern life here in Tokyo. 50 to $31. No other options I know of. I first had a Tokyo treat box back in 2017 and they’ve only gotten better! The snack boxes come incredibly quick considering they’re from Japan and contain amazing That’s what we’ll be finding out in this article as I compare Bokksu vs Tokyo Treat. com customer ratings for April 2025. REVIEW So the box of treats is mediocre at best and they would repeat some of the same items every once in a while. Then tried to intimidate me into not filing a dispute, but thankfully I did and got a full refund from Paypal. Experience Japanese snacks! Based on what I have found, Tokyo Treat customer service is responsive and helpful in solving the issues faced by their customers. Each monthly box contains 15 to 20 full-sized snacks, featuring exclusive Thanks to all the social media comments, e-mails to our customer service, and other forms of feedback, on November 6th we are able to take TokyoTreat to the next level so you all can continue to receive the best Do you agree with TokyoTreat's 4-star rating? Check out what 9,425 people have written so far, and share your own experience. ' Do you agree with TokyoTreat's 4-star rating? Check out what 9,406 people have written so far, and share your own experience. Once the "lifetime discount" cost was hitting past $40/month, I bailed. However, despite only subscribing for 6 months, my subscription was automatically renewed without my consent after the 6 months had passed. The Tokyo Treat Boxes offers a big variety of new tastes, some of them are indeed oishii, some of them "special" in their own way. What happens when your Tokyo Treat box never arrived? Hopefully, you selected tracking in the order process so that if the box goes missing, they can issue you a replacement. The company aims to help you discover Japan through snacks. | Read 341-360 Reviews out of 8,184. Every box is packed with Japanese snacks and every month boxes are shipped straight from Japan Do you agree with TokyoTreat's 4-star rating? Check out what 9,518 people have written so far, and share your own experience. Find your B2B customer within minutes using affordable, accurate But in two years, I probably had more customer service interactions with them than Amazon. 1 out of 5. com for TokyoTreat subscribers https://my. Its something i would consider doing again if it werent for the horrible experience just getting it here and the unresponsiveness of tokyo treat customer service. 6. com for nomaken I had stuff missing in other boxes that should have been there and customer service said oh well basically and did nothing about it. r/TokyoTreat. Nothings been delivered and they just keep saying text us back in 2 weeks. Maybe theres another company that will provide better customer service. Tokyo Treat has 66 reviews with an overall consumer score of 4. If you need to resend the verification email, just follow these steps: If you are a customer or considering a purchase, please use this dedicated form to contact us for smooth guidance. We ordered early November and haven’t received our shipping tracking number. TokyoTreat is a fun and exclusive Japanese snack box, featuring unique and exclusive flavors straight from Japan. A monthly subscription snack box service offering samples of high-quality, popular treats and drinks from Tokyo, Japan. Ready to treat yourself to rare Japanese sweets, and more? TokyoTreat has you covered! Why Japanese candy and snacks TokyoTreat is a subscription-based service that delivers the most premium Japanese snacks and candies to your door monthly. Updated on Apr 04, 2025. If you have any additional details or questions, feel free to include them in your message so we can help you as quickly as possible! Every spring, Japan turns pink for 2 weeks once the famous Japanese cherry blossoms, or sakura, bloom! With the whole country reaching sakura fever, it can only mean one thing - it’s time to snack out on sakura goodies Once March or April rolls around, monthly Japanese candy and snack box TokyoTreat celebrates the season with plenty of snacks, from sakura chocolate to Do you agree with TokyoTreat's 4-star rating? Check out what 9,420 people have written so far, and share your own experience. I live pretty far away from the nearest city with a Japanese market, but this box came right to my mail box. TokyoTreat refuses to refund me 841 USD from cancelled subscriptions. are they a hassle to deal with? yes. com) whenever you like. They provide candies and snacks that represent Japanese culture, flavors, and festivals. But we love the fact, that we are able to try out japanese snacks and acknowledge them as TokyoTreat is a subscription service that delivers a box full of uniquely delicious treats from Japan! Each month, we handpick a selection of fun and oh-so-tasty Japanese candies and snacks, delivered straight to your doorstep. Personal preferences aside, you want to find a subscription that offers comprehensive value in terms of products, pricing, delivery and customer service. Hahaha! Don't fall for these scammers! They took enough money from If anyone has the February 2024 valentines day Tokyo Treat box code, I'd greatly appreciate it 🥲🙏 Terrible customer service. Many thanks to your wonderful customer service team! I’ve tried multiple subscription boxes and Tokyo Treat is by far the best. com, and our team will be happy to assist you. Most of the public Tokyo Treat reviews mention the variety of products included in every box, the cute packaging, and timely deliveries. If you are a customer or considering a purchase, please use this dedicated form to contact us for smooth guidance. 725 reviews for TokyoTreat, 4. The customer service is very dependable and they’re great at responding (and solving) problems in a timely fashion. They have the worst customer service, don't even bother working with them and just make sure to have proof you canceled and file a claim with your bank. 50/mo USD. Worldwide delivery & cancel anytime. This way, we can escalate it to our Customer Support team for further assistance. Crazy! I mean that's basically stealing! When I ask for a refund the came back to me with "once a payment has been processed through our system, we cannot issue a refund". Ready to treat yourself to rare Japanese sweets, and more? TokyoTreat has you covered! Why Japanese candy and snacks Contacting TokyoTreat Customer Service: Reach out to TokyoTreat's customer service with your order details, such as order number, email address, and shipping address. Then they keep saying that. Even now, Tokyo Treat Kindly send your email to weloveyou@japanhaul. Tokyo Treat does offer customer support, but the level of personal attention and community engagement simply doesn’t compare to Japan Crate's exceptional subscriber No Japanese snack subscription box has more variety! Score 15-20 full-sized Japanese snacks monthly! From $32. | Read 441-460 Reviews out of 8,126 Do you agree with TokyoTreat's 4-star rating? Check out what 9,298 people have written so far, and share your own experience. | Read 201-220 Reviews out of 8,028 What is the Sakuraco Premium Tea Pairing; How to purchase the Sakuraco Premium Tea Pairing? Can I purchase the Premium Tea Pairing if my monthly box has already been sent? 0. Phone Email Address Website Socials Working hours Category Customer service info Additional information Common information FAQ Mobile applications Alternatives Alternatives About Overview Overview Overview. yumetwins. Explore new authentic Japanese snacks every month. | Read 121-140 Reviews out of 8,215 TokyoTreat doesn’t just have the best Japanese snacks - subscribers can enjoy awesome perks and win prizes from brands like Pokemon and Starbucks Japan! A Japanese snack subscription box that delivers monthly Japanese candy from Tokyo to your door with shipping worldwide. But after signing up with them again, I am so impressed with how their service has improved. The food was good but you can't actually buy any of the food (other than kitkat), it looks packaged just for tokyo treat. My main complaint is how difficult it is to cancel the subscription and when I inquired there has been no support from customer service. Checking Your TokyoTreat Account: Sometimes, the tracking number is updated in your order details in your TokyoTreat account even if you did not receive an email What is Tokyo Treat? Tokyo Treat is a Tokyo-based Japanese subscription box service that was established in 2015. Difficult to cancel and not worth it . I also now warn to beware of Tokyo treat and their subsidiaries too. Date of experience: January 25, 2025. What Is Bokksu? Bokksu prides itself as a Japanese snack and candy subscription service. We If you are a customer or considering a purchase, please use this dedicated form to contact us for smooth guidance. Each box is filled with a variety of full-size, Japanese snack items like limited-edition Kit Kats, unique flavored Japanese chips, and occasional Japanese sodas that are only available in Japan for a limited time. Tokyo Treat reviews and Tokyotreat. i got april's box and it took them way too Shop the very best of Japan from anywhere in the world with ICHIGO, your ultimate one-stop shop for all things Japanese! Whether you're craving delicious snacks, soothing teas, traditional home goods, or premium beauty products, we’ve got you covered with a carefully curated selection that guarantees both quality and authenticity. Please note that we do not respond to inquiries by phone. Checkout the latest Tokyo Treat reviews at WorthEPenny. 53% Industry Average “ Over two year’s ago, I lost all respect for Tokyo Treat. Reply from TokyoTreat. The prices are reasonable–about $25 for 12 items , or just over $2 each . com for YumeTwins subscribers; https://my. Their website is set up so it is difficult to find a way to contact customer service. Based Customer Service . But we love the fact, that we are able to try out japanese snacks and acknowledge them as We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service. You pack your items with care and select yummy treats that are impossible to find anywhere else!! I will happily continue to order boxes each month and have recommended you to everyone I know. Canceled the How is Tokyo Treat’s customer service? Unfortunately, I can’t answer this question as I’ve never had to contact customer service. are they a scam? no. We’ve made cancelling hassle-free so that you can try our subscription service without any stress. See all 9,518 reviews. Customer service contacts. dzr eodfpw yfbyjks cusz rrjukm bzzvx xxftqpg iplo oxpqd gyuv yqhcgcb fgms doxcr iiwsrw xtvkwpy